AEDDS Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

 

Contact details

You can contact us any time through our website (aedds.co.uk), our
email address or phone number.

 

What information we collect, use, and why

We collect or use the following information for student education and welfare:
• Names and contact details for students/children
•Names and contact details for parents/carers
• Gender
• Pronoun preferences
• Date of birth
• Payment details and financial information including transactions
•Special Educational Needs and Disabilities (SEND) or additional support
information (includes reasonable adjustments and special educational needs
and disabilities)
•Welfare information (includes family and home life circumstances and history)
• Exam results and qualifications
• Progress reports
• Exclusion, suspension and behavioural information

We also collect or use the following information for student education and welfare:
• Racial or ethnic origin
• Health information

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using
your personal information. There is a list of possible lawful bases in the UK GDPR.
You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in
brief set out below. You can find out more about your data protection rights and the
exemptions which may apply on the ICO’s website:
• Your right of access – You have the right to ask us for copies of your
personal information. You can request other information such as details about
where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
• Your right to rectification – You have the right to ask us to correct or delete
personal information you think is inaccurate or incomplete. You can read more
about this right here.
• Your right to erasure – You have the right to ask us to delete your personal
information. You can read more about this right here.
• Your right to restriction of processing – You have the right to ask us to limit
how we can use your personal information. You can read more about this
right here.
• Your right to object to processing – You have the right to object to the
processing of your personal data. You can read more about this right here.
• Your right to data portability – You have the right to ask that we transfer the
personal information you gave us to another organisation, or to you. You can
read more about this right here.
• Your right to withdraw consent – When we use consent as our lawful basis
you have the right to withdraw your consent at any time. You can read more
about this right here.

If you make a request, we must respond to you without undue delay and in any event
within one month.
To make a data protection rights request, please contact us using the contact details
at the top of this privacy notice.

 

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for student education
and welfare are:
• Consent – we have permission from you after we gave you all the relevant
information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any
time.
• Legitimate interests – we’re collecting or using your information because it
benefits you, without causing an undue risk of harm to anyone. All of your
data protection rights may apply, except the right to portability. Our legitimate
interests are:
• When screening or assessing maths and/or literacy difficulties (e.g.
dyscalculia or dyslexia), it is necessary to collect and use information
regarding the individual’s background (e.g. date of birth, medical
history, developmental milestones, first language, school progress) to
enable a comprehensive and accurate outcome/diagnosis.
Parent/Guardian’s details are kept to send the completed report to
them.

 

Where we get personal information from

Directly from you
• Parents or carers (if under 16)
• School, college or other education establishment
• Professional consultants

 

How long we keep information

Any notes made during a screening or assessment will be kept for 12 months and
then shredded before disposal. Reports are kept electronically on a secure cloud-
based storage system (such as Dropbox) and are kept for six years or until the
assessee is 24 years (whichever is longer). At that time the report is removed from
the system and no copy will exist.

 

Who we share information with

Others we share personal information with
• Parents or carers
• The assessee

 

How to complain

If you have any concerns about our use of your personal data, you can make a
complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with
us, you can also complain to the ICO.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

 

Last updated

Website 21th February 2025